Refund policy

We want you to love what you ordered. If something isn't right, we'll make it right.

Free 30-day returns
Return any unused item within 30 days of delivery for a full refund. Email john@hawaiianflags.com with your order number and we'll send you a free prepaid return label. Returns cost you nothing.

Condition
Returned items must be unused and undamaged.

Refunds
We issue your refund to your original payment method within 2 business days of receiving your return. Your bank may take a few extra days to post it.

Damaged or defective items
If your order arrives damaged or defective, email us a photo within 30 days of delivery. We'll send a free replacement or a full refund, your choice.

Contact us
Questions about returns or refunds? Email john@hawaiianflags.com.